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Financial Aid Advisor

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Posting Details

Position Information

Position Title Financial Aid Advisor
Posting Number 00480
Classification Title FT TSCM
Position Status Full Time
Pay Grade/Step Grade C / Step 1-6; Recruiting Range: $26,676 - $30,926
Position Type Support Staff

Position Summary Information

Position Summary

The Financial Aid Advisor counsels perspective and current credit hour and continuing education aid applicants on availability and eligibility requirements, and prepares applications for processing.
• Counsel students, parents, and other involved parties on the availability of aid, eligibility requirements, Satisfactory Academic Progress Requirements, and maximizing aid eligibility to achieve educational goals
• Access and demonstrate available resources to advise applicants on how to accurately document application verification items. Maintain knowledge of Internal Revenue Service, Department of Homeland Security, Selective Service, Social Security Administration, and other federal and state agencies’ policies
• Perform verification of required data elements. Use professional judgment to identify and document special circumstances
• Evaluate academic history to determine initial Satisfactory Academic Progress eligibility, and review eligibility every semester. Counsel students on Satisfactory Academic Progress eligibility, and advise them on options when enrolling, dropping/withdrawing, and regaining eligibility
• Keep abreast of current federal and state regulations and guidelines; maintain close working relationship with staff and faculty to ensure compliance with the regulations. Identify and resolve inconsistencies with the Registrar’s Office, Business Office, Academic Advising, and Academic Department and Division Chairpersons
• Administer and maintain various programs, including: Texas Grant, Texas Educational Opportunity Grant, TDJC, Continuing Education (TPEG), and Texas Work-study
• On-going maintenance of initial, pending, inactive, and completed files
• Initiate, respond to, maintain, and document communication with internal and external customers; including personal and mass emails, phone calls, and in-person counseling sessions
• Demonstrate integrity and ethical behavior in working with confidential information, and maintain high level of confidentiality
• Participate in outreach activities including orientations, classroom presentations, and various marketing activities. Uphold long-standing relationships with local schools by providing presentations and support to students and staff
• Assist with federal and state reporting, including: Federal Fiscal Operations/Application Reports, State of Texas Progress Reports, Year-end, and FAD001
• Prepare, disburse, and collect required documents for student worker positions. Instruct faculty and staff on proper recording of time
• Assist with special projects and other duties as assigned

Minimum Qualifications

High school diploma or the equivalent
• Office/Clerical experience and experience with federal and state policies and regulations is required
• Must possess ability to interact with a diverse student population in an effective and appropriate manner
• Requires well developed critical thinking skills for professional judgment
• The position requires the ability to multi-task and prioritize
• The position requires proficiency in the use of a computer and average ability with the use of a calculator
• Ability to perform basic to intermediate financial calculations

Preferred Qualifications

• Some college preferred
• Financial aid experience
• Ellucian/Colleague experience

Work Hours

Standard 40-hour work week

Posting Detail Information

Closing Date 08/11/2017
Open Until Filled Yes
Special Instructions to Applicants

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. Transcripts
Optional Documents
  1. Other

Supplemental Questions

Required fields are indicated with an asterisk (*).