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TELECOMMUNICATIONS OPERATOR II

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Posting Details

Position Information

Position Title TELECOMMUNICATIONS OPERATOR II
Posting Number 00477
Classification Title FT TSCM
Position Status Full Time
Pay Grade/Step Grade C / Step 1-6; $26,676 - $30,926
Position Type Support Staff

Position Summary Information

Position Summary

Position is responsible for the operation of the TLETS computer system which has world- wide capabilities. Position also performs general clerical duties including: typing, filing, radio and other clerical duties, computer data entry, maintenance of cash drawer, and radio dispatch.

• Type and handle routine correspondence, Memos and Purchase orders for the campus police.
• Answer telephone and perform receptionist and secretarial duties for Chief of Police.
• Coordinate radio and pager communications for Police Officers and other personnel on campus.
• Responsible for maintaining files of vehicle parking permits
• Responsible for maintaining files of traffic citations both College and JP 3.
• Responsible for maintaining files for vehicle requests and and issuance of Voyager credit cards.
• Maintain a log of lost and found items and log claimed items.
• Responsible for maintaining files for college keys issued to faculty and staff.
• Responsible for routing purchase orders, travel requests, etc., through proper channels.
• Responsible for a monthly report of travel mileage of the College fleet vehicles distributed to Chief of Police, Vice Presidents, and Deans.
• Assist secretaries and telephone operator with work overloads as needed.
• Responsible for maintaining daily radio log of all assignments to Police Officers for daily reports.
• Responsible for delegation of duties to one full time Telecommunications Operator and two part time (student workers). Also training all personnel in front office duties.
• Responsible for inventory of office supplies and printed forms used in office.
• Responsible for dispatching officers for fire alarms, intrusion alarms, and panic alarms on campus.
• Responsible for maintaining records of handicap students for any assistance needed.
• Responsible for dispatch coverage during emergency situations including the use of Rave Alert and CISCO telephone systems.
• Responsible for state Reports – Uniform Crime Records
• Acts as telephone operator before 8 a.m. and after 5 p.m. and other times as needed.
• Contact person for TLETS computer in conjunction with State of Texas personnel in Austin.
• Responsible for maintaining required information on frequent drivers (i.e. driving record, Defensive Driving and Liability insurance).
• Assist outside callers with directions to the College.
• Assist students in locating class rooms by providing them with directions and a map of the campus.
• Loan students pens, pencils, staples, and any other help that is possible for this office to provide.

Minimum Qualifications

• High School diploma or the equivalent
• Must be a Certified Telecommunications Operator and licensed TLETS Operator
• Knowledge and experience with the TLETS computer and operational procedures
• Requires clerical experience and a high level of telecommunications experience
• Position requires a thorough knowledge of police and radio procedures, and working knowledge of use of pagers, calculator, computers, copy machines, and other office equipment

Preferred Qualifications
Work Hours

Standard 40 hour work week

Posting Detail Information

Closing Date 09/19/2017
Open Until Filled No
Special Instructions to Applicants

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Transcripts
  2. Other

Supplemental Questions

Required fields are indicated with an asterisk (*).